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UEM Systems Engineer in Fort Worth, TX at MDI Group

Date Posted: 4/7/2019

Job Snapshot

Job Description

UEM Systems Engineer
Direct Hire
Fort Worth, TX

A UEM Systems Engineer is responsible for managing, deploying, and troubleshooting a variety of MDM platforms for managed services and professional services clients.  A background in IT systems administration and exposure to enterprise IT architecture are a must.

What You Will Be Doing:

  • Design, installation, and configuration of MDM platforms for new environments
  • Assessment, remediation, and improvement of existing MDM platforms
  • Tier 2-3 support for help desk
  • Documentation of new and existing MDM platforms
  • Professional services engagements with clients either remotely or on site at customer locations
  • Client lead responsible for communication and on-going high-level support for assigned clients
  • Client mobility program roadmap planning
  • Communication with internal teams to ensure a high level of support for clients
  • Continuous self-motivated learning and process improvement
  • On call rotation with on-call bonus

Must Haves:

  • College degree or equivalent work experience in an IT related field
  • Experience with the administration of one or more of the following MDM platforms: AirWatch (Workspace One), MobileIron, Citrix Xen Mobile, SOTI Mobi Control, MaaS 360, Jamf pro (Casper Suite), or Microsoft Enterprise Mobility
  • Basic understanding of networking concepts (TCP/IP, load balancing, firewalls, switching, routing, wireless, VPN, DNS, etc..)
  • Basic understanding of server virtualization concepts and platforms
  • Basic understanding of server operating systems (MS Server 2012 +, RHEL, CentOS, etc…)
  • Working knowledge of mobile and desktop operating systems (Android, iOS, MacOS, Windows 10)
  • Working knowledge of Microsoft Active Directory and LDAP
  • Experience with the design and configuration of MDM platforms


  • IT industry certifications
  • Experience in the Managed Services or IT consulting fields
  • IT leadership experience
  • Scripting knowledge
  • Experience using ITSM platforms such as ServiceNow, Zendesk, Salesforce, ConnectWise etc…


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