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Technology Support Engineer II in Durant, OK at MDI Group

Date Posted: 3/15/2019

Job Snapshot

Job Description

Technology Support Engineer II
Durant, OK

The Technology Support Engineer role is to provide high-quality technical support to reduce inefficiencies in existing support processes

What You Will Be Doing:

  • Deploy applications, patches, and updates to the Choctaw Global desktop environment
  • Create, test, and deploy software packages through relevant delivery method and Group policy
  • Write PowerShell scripts to supplement packaging and other support tools as required
  • Advise leadership and support our environment to help serve the End-User community more proficiently
  • Modify configurations, utilities, and software as it pertains to our changing environment
  • Modify configuration, utilities, and maintain Microsoft Government O365 and Azure environment
  • Develop and maintain knowledge bases and FAQ resources on the file server to aid in problem resolution
  • Troubleshoot production support issues post-deployment and recommend solutions as required
  • Modify configuration, utilities, and maintain enterprise Cisco network environment
  • Other duties as may be assigned by management

Must Haves:

  • Bachelor’s degree in computer science or equivalent working experience
  • Experience in Windows, Linux, and virtualization environments such as Microsoft Azure Cloud Services
  • Experience with desktop and server operating systems, including Windows and Server OS versions
  • Application support experience with Azure AD and Microsoft O365
  • Experience with Cisco Network Environments
  • Experience creating custom scripts to drive installs, uninstalls, custom actions and system management
  • Ability to troubleshoot Packaging, Deployment, and System issues
  • Ability to prioritize and execute tasks in high-pressure environment
  • 6 years related IT experience


  • Cisco Certifications; Administration, Security, Voice
  • 8 years related IT experience


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