Sr. Systems Administrator in Irving, TX at MDI Group

Date Posted: 10/19/2018

Job Snapshot

Job Description

The Systems Administrator works with server/computing network, using information technology to ensure the stability and use of all server based systems for employees and store locations. These systems include services that are local to the site as well as enterprise based services which include the management of server OS, maintenance, patching, dns, dhcp, and other interdependent systems. Support, in some cases, will include working with third party providers and other internal teams to ensure services are operational at all times.
Essential Functions
•Perform all duties and responsibilities with a friendly sense of urgency in support of our corporate objectives.
•Administration, setup, and maintenance of Windows based servers, personal computing devices such as desktop and laptop systems.
•Under general direction, responsible for activities related to system administration.
•Performs daily system monitoring, verifying the integrity and availability of all hardware, system processes, hardware, and review of system and application logs.
•Provide day to day troubleshooting for production and test hardware, OS, software, and operations issues.
•Responsible for daily backup monitoring and management.
•Some travel as needed to remote data centers and other offices.
•Responsible for the installation, maintenance, configuration, and integrity of computing hardware and software in compliance with standards.
•Support the activities of the IT Team as an active and supportive team member.
•2nd tier support for all Help Desk escalated support issues.
•Other duties as assigned by the Operations Manager
•The systems administrator will wear many hats, including assisting the current helpdesk in times of emergency.
•May participate in the design, architecture, rollout, and maintenance of corporate technology initiatives and projects and/or perform additional department duties as required.
•Maintain accurate information within server management tools, systems, and the CMDB.
Essential Qualifications
•Bachelor’s Degree with emphasis on Computer Information Systems or Information Technology preferred but not required.
•5 years of hands-on system administrator experience.
•A+ certification, MCP, MCSE, MCSA, and related certifications preferred
•ITIL v3 certification preferred
•Proficient in Windows 2008/2012
•Ability to configure servers for different functions (print server, dhcp, dns)
•Ability to apply patches using both windows updates as well as in-house patching solutions
•Experience with server and desktop imaging products.
•Ability and willingness to work irregular hours as required to maintain the infrastructure and hosted services without interrupting core business operations or functionality, including scheduled weekend maintenance windows and on-call rotation.
•Ability to handle constantly changing flow of traffic
•Must exhibit excellent problem-solving skills and be able to quickly diagnose system problems and implement solutions to restore functionality.
•Ability to work responsibly with or without direct supervision, with a proven ability to prioritize and multitask with exceptional attention to detail.
•Ability to support the following hardware:
    o Windows PC’s and laptops
    o Mac devices
    o Apple Tablets
    o Intel/Windows Servers
    o Enterprise Storage infrastructure including supporting fiber channel network infrastructure
•Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally
•Flexibility in schedule for working with a global team
•Strong problem solving and analytical skills with a diversified skill set and good decision making
•Strong work ethic, interpersonal and team-building orientations
•Adaptability to time pressures & changing priorities
•Outstanding customer service skills
•Strong experience with Server Management tools


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