Sr. Services Consultant in Phoenix, AZ at MDI Group

Date Posted: 6/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Sr. Services Consultant

Location: Phoenix, AZ


A Senior Services Consultant demonstrates a good level of expertise in one or more technical environments (software package, programming language, database, operating system), and/or a good knowledge of an industry.  A Senior Services Consultant shows management and organization capacities as to perform alone on complex assignments, demonstrates capabilities to lead, instructs and motivates others toward the accomplishment of their goals.

Key Responsibilities:

  • Perform complex consultancy assignments.
  • Participate as a technical expert of several technologies or software packages in a complex project of software implementation with B2Bi technologies.
  • Manage client expectations and have the ability to ensure high satisfaction of the client.
  • Lead and effectively instruct and motivate others toward the accomplishment of their goals.
  • Must be able to manage large to small projects comprised of complex tasks as assigned by principal responsible for project completion. 
  • Architect and design B2Bi, Gateway Interchange solutions to solve complex business problem in B2B and B2C

Key Competencies:

  • Strong problem solving skills with proven ability to influence and negotiate outside of a reporting relationship.
  • Needs to have a good ability to manage client expectation and have the ability to ensure high satisfaction of the client.
  • Strong oral and written communication skills, including technical writing
  • A pro active service attitude that can look beyond a strict process/priority matrix.
  • Should be very good team member


  • BS in Business, Engineering or Computer Science and graduate degree preferred.

Experience Needed:

  • 4 to 8 years of experience in software industry with functional and technical consulting experience in a wide range of business areas of supply chain management including system development, business intelligence, business processes and customer relations.
  • EAI, middleware, or other integration experience at the enterprise level
  • Experience with fortune 500 enterprise customer projects
  • 50-75% Travel required

Technical Skills:

  • Proficiency with UNIX. LINUX and Windows platforms.
  • Proficiency with shell and JAVA scripting
  • Proficiency with database systems (e.g., DB2, Oracle, SQL, and/or Sybase)
  • Proficiency with B2Bi, Gateway Interchange
  • Familiarity with Mapping Tool
  • Familiarity with network connectivity and communication protocols (AS2, SFTP, FTP, MQ etc..)
  • Familiarity with MBC, JMC and inline Java Processor
  • Proficiency with XML and EDI (ANSI X12/EDIFACT)
  • Experience with Rosetta-Net and ebXML industry standards

Other Requirements

  • 75% Travel Required, including International Travel


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