Quality Assurance Manager in Dallas, TX at MDI Group

Date Posted: 7/30/2018

Job Snapshot

Job Description

MDI Group is a premier IT workforce solutions provider with more than 25 years of expertise in finding “best fit” IT talent for mid-sized to Fortune 500 clients. We have established relationships with our clients and work directly with the hiring managers. Why MDI Group?...You can expect that we will learn what is most important to you in your job search and match that to the needs of our clients. We offer career coaching and resume services, skills certifications, interview preparation skills, health benefits and a 401K plan. We are currently interviewing for the following contract to hire position:

Contract to Hire

Dallas, TX

Quality Assurance Manager


This Manager role is for our Quality Assurance team, which is responsible for testing new software functionality and making sure it works before we release it into production, ensuring the best possible experience for our stakeholders and vendors as they interact with our business.


  • Responsible for Technology Innovation Quality Assurance team and function. Through these, accountabilities include:
    • Test cases thoroughly documented.
    • Documentation, prioritization, and resolution.
    • Subject matter expertise for multiple applications and business processes.
    • Thorough test reviews.
  • As a member of the Technology leadership team, this role will collaborate in setting and implementing the overall organizational vision, taking personal responsibility for any needs observed across the larger team – especially as they pertain to our people.
  • Recruit, motivate, and coach team, setting clear performance expectations and maintaining accountability.
  • Identify and develop likely successors.
  • Aware of and compliant with all financial policies, as well as driving cost consciousness and reductions to bottom line across organization; not intimidated by difficult or unpopular decisions and strategies.
  • Known and sought out as an expert in tools and processes, especially within function; ensuring similar knowledge across the team. Understanding industry trends and opportunities, regularly seek out and implement improvements in how we operate to make functions and processes simpler.
  • Stand out in the memory of our team members as the best mentor they have ever had.
  • As a leader, this role is responsible for being a proactive thought leader across our business, translating needs into technology solutions, delivering value to our company at large, and continually driving improvements in how we operate as a business.
  • An active champion of our values and mission, ensuring comprehension and compliance throughout the organization. Where ambiguity exists, interpret meaning and set value based direction for entire team.
  • Effectively deliver key messages at all levels on a regular basis, taking full ownership of Associate engagement across the organization.
  • Passionate about consistently improving Guest experience, regardless of functional and organizational boundaries.
  • Is known as a truthful person who actively promotes honest culture across the business by presenting unvarnished truth, keeping confidences, and admitting mistakes.
  • Seek out risk across entire organization to eliminate adverse impacts and create new, unforeseen opportunities for efficiency in our operations.
  • Develop effective networks (inside and outside company) to achieve long-term results, demonstrating visible cooperation through resource sharing and subordination of personal agenda.
  • Gain crystal clear understanding of stakeholder requirements.
  • Write, maintain, and ruthlessly execute detailed test cases, writing automation whenever possible.
  • Document identified bugs and set proper priority, driving to proper resolution.
  • Serve as a subject matter expert for multiple applications and/or business processes.
  • Lead end to end, feature level test reviews across multiple teams.
  • Advise and mentor more junior team members.
  • Interview new team member candidates.
  • Weed out the weak and hire the best candidates possible.



  • 8 years’ in IT, across multiple disciplines, as well as significant exposure to other roles around the business
  • 2 years’ in an IT leadership role
  • 2 years’ of vendor relationship management
  • Proven ability to influence and lead others in a multi-team environment


  • Leadership, conflict management, and negotiation skills
  • Understanding of SDLC processes
  • Written and verbal communication skills
  • Time management skills
  • Recruiting, hiring, and coaching for performance and growth
  • Ability to establish credibility with technology stakeholders and become a trusted partner
  • Analytical thinking
  • Strong customer focus
  • Organizational and administrative skills
  • Microsoft Office Suite (Project, Word, Excel, PowerPoint, Visio)
  • SQL scripting
  • Black box, white box testing
  • Meticulous documentation of Test Cases, Defects, and Test Results.
  • Knowledge of Test Management Systems (TestRail is a plus)
  • Protecting people from their own terrible ideas/decisions
  • Current Web UI standards
  • Troubleshooting skills
  • Written and verbal communication skills
  • Awareness of testing timelines and release dates
  • Test Environment Maintenance
  • Work independently providing detailed status on tasks completed
  • Driven and passionate about software quality assurance


  • Bachelor’s degree or equivalent experience

See our new look and learn why more than 25 years of IT focus makes MDI Group different at www.mdigroup.com!


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