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Operations Analyst in Charlotte, NC at MDI Group

Date Posted: 4/11/2019

Job Snapshot

Job Description


Operations Analyst
Charlotte, NC
Contract

Overview:

  • Familiar with troubleshooting and Administration of Windows Server environment
  • Responsibility of NOC monitoring;  Network and Server alerts to be proactive in ensuring system availability
  • Ability to follow processes to do level 1/2 network/server tasks within the ticketing system
  • Ability to work alone after initial training.
  • Ability to troubleshoot network errors and outages with Cisco devices

Behavior Characteristics:

  • Ability to work independently
  • Possess leadership qualities to ensure day-to-day tasks are being completed
  • Great Teamwork skills
  • Great troubleshooting skills
  • Logical thought process
  • Ability to follow documented process and suggest changes as needed
  • Will be expected to be flexible to cover vacation shifts when the need a rises
  • Leadership Qualities - Desired
  • Good Communication Skills – Highly desired
  • Operations Exp  - Desired
  • Server Exp – Desired
  • Monitoring Skills – Desired
  • Customer Service Skills -  Desired
  • Documentation creation/modification – Required
  • Network troubleshooting Exp – Highly Desired

A GREAT PLACE FOR GREAT PEOPLE TO WORK

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