Operations Analyst - 3rd Shift-Weekdays in Charlotte, NC at MDI Group

Date Posted: 7/10/2018

Job Snapshot

Job Description


Operations Analyst - 3rd Shift-Weekdays
Long-term contract
Charlotte, NC

 
Requirements:

Familiar with troubleshooting and Administration of Windows Server environment
Responsibility of NOC monitoring; Network and Server alerts to be proactive in ensuring system availability
Ability to follow processes to do level 1/2 network/server tasks within the ticketing system
Ability to work alone after initial training.
Ability to troubleshoot network errors and outages with Cisco devices
Weekend shift but will require 4-6 weeks of training on First Shift
Working weekend shift but will be expected to be flexible to cover vacation shifts when the need a rises.
Ability to work independently
Possess leadership qualities to ensure day-to-day tasks are being completed
Great Teamwork skills
Great troubleshooting skills
Logical thought process
Ability to follow documented process and suggest changes as needed
Will be expected to be flexible to cover vacation shifts when the need a rises.
Leadership Qualities - Desired
Good Communication Skills – Highly desired
Operations Exp  - Desired
Server Exp – Desired
Monitoring Skills – Desired
Customer Service Skills -  Desired
Documentation creation/modification – Required
Network troubleshooting Exp – Highly Desired
 


A GREAT PLACE FOR GREAT PEOPLE TO WORK

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