Manager of Technical Support in Philadelphia, PA at MDI Group

Date Posted: 7/9/2019

Job Snapshot

Job Description

My client in Old City is the first and largest organization in the world dedicated to advances in all areas of high-quality, innovative cancer research. Its mission is to prevent and cure all cancers. They are hiring for a Desktop Support Manager. This is a fulltime position with benefits and pays up to $120,000.00 annually.

In this role, you will be managing the company’s Salesforce CRM software along with ServiceNow. You will be working and interacting daily with vendors and C-Level Executives. Therefore, you should feel comfortable with on call and working in a corporate environment. You will also be overseeing QA efforts.  

Required Skills & Experience

  • managing their Salesforce CRM
  • ServiceNow
  • Overseeing QA
  • Strategy and Vendor Management

Desired Skills & Experience

  • BS in CS
  • Great communication skills

What You Will Be Doing

Tech Breakdown

  • ServiceNow
  • Salesforce
  • QA
  • Windows Server 2010

Daily Responsibilities

  • 20% Hands On
  • 50% Project Management Duties
  • 30% Vendor Management

The Offer

  • Competitive Salary: Up to $120K/year, DOE

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Jobspring Partners, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.


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