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Cloud Application Consultant (API) ** in Phoenix, AZ at MDI Group

Date Posted: 5/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


  • Lead day-to-day Technical operational activities like implementing changes, resolving incidents, managing configurations and administering applications for assigned customer projects
  • Act as Technical SME for the assigned project(s)
  • Manage client expectations and can ensure high satisfaction of the client
  • Collect New Requirements from customers as part of ECMS and provide Solution Design using client B2B and MFT products
  • Provide expert advice to L2 team and make sure the new projects are being implemented as per the approved Design
  • Implement new configurations, flows and Deployments when needed
  • Manage the life-cycle of all requests and incidents that arise, driving for root cause of problems to prevent incidents from recurring
  • Demonstrate proficiency in all the team’s tools and technologies
  • Conduct all technical activities as defined in ECMS policies and procedures.
  • Participate in after-hours support and implementation activities as required


Non-technical requirements

  • Interpersonal verbal & written communication skills
  • High standard for solution and process quality, strong attention to detail
  • 3 + Years of IT experience

Technical Critical Requirements

  • Experience with tools in the Software Development Life Cycle including: source control, build systems, issue tracking, and requirements management
  • Experience with installing & configuring Software applications
  • API Management Concepts
  • PKI (Public Key Infrastructure) and X509 certificates
  • HTTP and related technologies experience
  • Experience with using web APIs (SOAP, XML, REST, JSON)
  • Experience with testing web-based APIs (APIs based on REST architecture)
  • Experience with Databases (Oracle, MySQL, Cassandra)
  • Understand cloud related technologies
  • Bachelors Degreee required

Technical Optional Requirements (nice to have)

  • Experience with API Management Platforms Axway/Vordel APIGateway, Apigee, CA/Layer 7 APIGateway
  • Microsoft ADFS, CA SiteMinder, Oracle Access Manager
  • Experience with one or more scripting language (Shell (Bash), Groovy, Javascript, Python)
  • Experience with network concepts (OSI Layer) and tools (Wireshark)
  • SaaS Application Integration
  • Understanding of AWS concepts
  • Understanding of container concepts (Docker)
  • DevOps: Puppet, Chef, Ansible, Jenkins
  • Ticketing tools like Service now, Jira
  • ITIL Certification/Knowledge


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