Business Analyst in Frisco, TX at MDI Group

Date Posted: 8/10/2018

Job Snapshot

Job Description

Business Analyst
6 month contract 
Frisco, Texas 

What you will be doing:

  • Collaborate with internal stakeholders and external partners to develop business requirements documents, functional requirements, detailed analysis documents, technical diagrams, test plans, Visio flows and other necessary project and business documentation as required
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and abstract low-level information to a general understanding
  • Distinguish user requests from the underlying true needs and make recommendations for streamlining processes
  • Coordinate development, assists in testing, supports the development of training and implementation material, participates in the implementation, and provides post-implementation support with minimal supervision.
  • Analyze new and existing business functions and processes, develop process flows, automated workflows and design modifications to improve efficiency. 
  • Design and configure UI and user experience for eCommerce site and Zoho One suite
  • Query data from systems, perform comparisons, and complete ad hoc analysis and reporting
  • Design, conduct, and record beta testing, end-user testing and validation by business unit for new or revised applications
  • Monitor newly implemented/revised applications, systems and supporting processes to assure they are meeting business requirements
  • Clearly communicate with internal stakeholders and external partners
  • Ability to travel 20-30%

Must Have:

  • Proven experience eliciting requirements by facilitating workshops, interviews, document analysis, and JAD sessions to produce all necessary functional requirements
  • Proven experience using Zoho One Suite to power the backend functionality of the business, including ecommerce site, lead management, customer records, invoicing, subscription management, customer service, and more
  • Experience working on an eCommerce customer facing website or marketplace
  • Proficient in Microsoft Word, Excel, Outlook, and a Visio Guru
  • Experience working at a wireless carrier, IoT company or eCommerce business. Knowledge of Web API, Web Services, data analytics, CMS, IoT, and PCI are all pluses
  • Must excel working in team-oriented roles that rely on ability to collaborate with others
  • Experience coordinating across teams of technical and non-technical stakeholders
  • Must be exceptionally good at identifying, communicating, making decisions and resolving problems compassionately, professionally, and collaboratively
  • Must be self-directed, service oriented, creative, and collaborative with a bias toward action and doing what it takes to be successful
  • Design Thinking experience is a plus
  • High aptitude for learning and becoming proficient in business software
  • Experience with relational databases and writing reports
  • Bachelor’s degree in Business, Information Technology, Computer Science or related field from an accredited university
  • 5-7 years of business analyst on ecommerce, digital implementations, and back office systems
  • At least 2 years of experience using Zoho One Suite for integration and implementation
  • At least 2 years of experience in Agile and Kanban methodologies


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