This site uses cookies. To find out more, see our Cookies Policy

BSA 2 in Phoenix, AZ at MDI Group

Date Posted: 5/10/2019

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Reports to the Manager, Business Systems Analyst.  The Business Systems Analyst 2 serves as a technical liaison to the business product owner and translates customer business needs into well-defined user stories through a consistent process of building collaborative relationships, analyzing and modeling requirements, and ensuring that designs and implementations fully meet defined business objectives.  The Business Systems Analyst 2 is a subject matter expert for the system’s service offerings, functional capabilities and integrations with other internal and external applications.


  • Gains a thorough understanding of customer requirements through interviews with Product Owners, documents analysis, business process descriptions, business analysis, tasks and workflow analysis.
  • Accountable for creating user stories to communicate high-level technical functions and requirements; decomposes high-level information into details and documents well-defined, testable acceptance criteria. 
  • Organizes review of user stories with Product Owners and Build Teams and conducts regularly scheduled meetings with Product Owner.


  • Assists Architecture Team with process and application flow diagrams and documentation. Assists development staff and Architects by answering technical questions through research, design, and build processes.  Responsible for confirming that the technical solutions meet functional design and business customer needs.
  • Critically evaluates information gathered from multiple sources, reconciles conflicts and resolves ambiguities.
  • Understands and communicates the technical architectures, systems and business rules and the technical implications of business strategy.  
  • Understand and call-out story/functionality/project dependencies on both system and dependent teams.


  • Participates in strategic technical planning with business stakeholders, IT staff, and Project Management Office (PMO) to identify, scope, and prioritize with functionality and defect remediation on multiple initiatives and/or applications.
  • Understands enterprise services and the service portfolio and makes recommendations regarding the use of services in projects.
  • Collaborates with developers and other subject matter experts to establish the technical vision and to analyze tradeoffs between usability and performance needs. 
  • Ability to schedule and facilitate team meetings which include; architecture and design, grooming, stand-ups, RUN hand-offs, planning events.
  • Responsible for gathering all the technical information needed for hand-off to RUN.
    Working knowledge of quality assurance testing and concepts.
  • Assists Test Engineering with the development of test cases and provides subject matter support during testing efforts.
  • Assists with root cause analysis and management of defects.  

Education, Experience and Knowledge

  • Bachelor’s Degree in Computer Science, or related field, from a four-year college or university, or one to two years related experience and/or training in the IT field; or equivalent combination of education and experience.
  • Demonstrated knowledge of agile software development methodologies, Service Oriented Architecture (SOA) and object-oriented programming methodologies.
  • Solid understanding of systems development and input/output modeling. 
  • Has working knowledge of database, OS, other system tools.


  • Excellent analytical skills.
  • Excellent verbal, written and listening communication skills.
  • Excellent interpersonal skills and demeanor.
  • Strong presentation skills, including expressing technical concepts in business terms to both technical and non-technical audiences.
  • Strong research skills.
  • Proficient in the use of MS Office applications, such as Outlook, Word, PowerPoint and Excel


  • Ability to identify key performance indicators in business processes.
  • Ability to work effectively in a team-oriented environment, both independently and collaboratively.
  • Ability to uphold Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.


Search IT Jobs