Applications Systems Analyst in Plano, TX at MDI Group

Date Posted: 8/13/2018

Job Snapshot

Job Description

MDI Group is a premier IT workforce solutions provider with more than 25 years of expertise in finding “best fit” IT talent for mid-sized to Fortune 500 clients. We have established relationships with our clients and work directly with the hiring managers. Why MDI Group?...You can expect that we will learn what is most important to you in your job search and match that to the needs of our clients. We offer career coaching and resume services, skills certifications, interview preparation skills, health benefits and a 401K plan. We are currently interviewing for the following contract to hire position:

Applications Systems Analyst

Contract to hire

Plano, TX

Provides application and technical support to customers, answering questions on function and usage of product via the telephone and/or Internet. Support includes functional analysis, program analysis, testing and debugging to resolve customer reported issues. Serves as primary support liaison between company and customer. Conveys customer feedback to product development staff. Possesses working knowledge of assigned product and basic knowledge of operating environments.

Skills Required:

  • Problem solving for database performance
  • Database and web-based software experience a plus.
  • Familiarity with Microsoft SQL Server, Microsoft Windows Server, IIS, and network or systems administration.
  • Oil and Gas or related industry is a plus
  • SQL Server Setup configurations and performance/diagnostics
  • Writing simple to medium complexity SQL Windows Server knowledge in the area of performance/diagnostics. Familiar with IIS


  • Assess and resolve issues with database performance including impacts from Windows Server and SQL Server configurations.
  • Research data issues and write queries to solve issues and do root cause analysis
  • Resolve and escalates issues as appropriate; informs clients of problems, issues, and resolutions; ensures IT solutions meet client needs.
  • Tests, fixes, and performs post-resolution follow-ups to ensure problems have been adequately been resolved.
  • Identifies and learns appropriate software applications used and supported by the organization.
  • Excellent technical knowledge of network and PC hardware.

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