Job Description

Deployment Program Manager
Contract
Richardson, TX

We are looking for a Deployment Program Manager with Pre & Post Migration Process & Quality Project Management experience.   This includes activities from FOA, Migration and Acceptance to Customer Support. 

What You Will Be Doing:

• Project Management: Collecting status and tracking Major and Critical Issues until resolve them
• Migration Planning and Progress monitoring
• Alarm monitoring
• Pre-check migration Process and Progress monitoring
• Keep monitoring and analysing the progress and performance of the Pre / Post Migration then improve current Process and Procedures
• Tool Automation plan and Implementation by keep monitoring Manual steps and Tool availability
• Customer Network Management for Issues and Resolutions
• Internal and External Training Planning and Coordination for the Project
• Engineering Services Management for Customers
• Internal and External Customer Management for assigned Projects
• Pre-check process and Pre and Post Migration Status update and Issue Syncup in weekly report & meeting with HQ & internally
• Create and evaluate KPIs for the performance of Pre-check process and Pre and Post Migration performance
• Pre-check and Pre / Post Migration status update and Issue Syncup in weekly report & meeting with HQ
• Management of RFPs, Contract, SOWs, POs, NDAs, etc. for Engineering Services
• Submissions for Funding Requirements

Must Haves:

• Degrees – Engineering or Management Undergrad (advanced degree is a PLUS)
• Minimum 6 years in Project / Product Management related activities
• Minimum 4 years of experience in Networks and / or Telecommunications Projects
• Previously management of a Wireless Infrastructure or Device Projects for a major operator
• Experience in problem finding / tracking / closing with HQ. R&D and Test Teams
• Strong background in Wireless Technologies
• Background in managing multiple projects and / or activities simultaneously
• Experience in developing and managing outside vendors
• Experience working and coordinating activities from multiple groups
• Direct Personnel Management experience (Korean / English Bilingual is a PLUS)
• Positive attitude and persistence are key to success in this role
• Ability to manage and bring together a team from multiple groups to achieve goals and meet / exceed customer expectations
• Capability to work with minimum supervision required - highly motivated and self-driven
• Plan, organize, and prioritize multiple assignments to meet tight schedule - very detailed, goal driven, and achievement oriented
• Ability to work with and manage expectations from external and internal customers
• Ability to clearly communicate status and critical issues in a short and concise format
• Excellent skills in Microsoft and other Project Management Tools
• Excellent skills in oral and written communications
• Able to critically evaluate and question data
• Ability to think and move quickly with limited information
• Bi-monthly domestic travel and annual international travel
• Comfortable with a highly dynamic and changing work environment