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#5543 Sr ServiceNow Developer in Richardson, TX at MDI Group

Date Posted: 12/15/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Sr ServiceNow Developer
Richardson, TX

**No Third Parties

What You Will Be Doing: 

  • Under broad direction provide development, support, and administration of the company’s global ServiceNow platform
  • Diagnose and isolate incidents through testing and work to develop workarounds and / or fixes for system related issues. Document reproduction steps and generate defect reports
  • Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
  • Analyze system processes and develop enhancements to improve user experience and general system usability
  • Perform functional testing of system applications and updates/enhancements
  • Work with users to fully utilize the ServiceNow product suite
  • Analyze and validate data for successful migration between instances
  • Process and prepare data for uploads to systems during implementations
  • Ensure appropriate approvals for user access requests and assist in maintaining security of the system applications being supported 

Must Haves:

  • Bachelor's Degree in a relevant field of work
  • Minimum 5 years of ServiceNow development, configuration, integration, and administration experience in large, complex environments
  • Strong working knowledge of the following ServiceNow components is preferred: 
  1. IT Service Management 
  2. Service Portal 
  3. Security Operations 
  4. IT Operations Management 
  5. IT Business Management 
  6. Governance, Risk, & Compliance 
  • Minimum 2 years of development/scripting experience with: JavaScript, Angular, Jelly, and HTML on the ServiceNow platform. Intimate knowledge of ServiceNow Glide classes
  • Knowledge of REST and SOAP web services and how to utilize them to integrate ServiceNow with other applications
  • Experience in developing and implementing custom applications on the ServiceNow platform
  • Demonstrated experience with ServiceNow authentication against LDAP and SAML
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
  • Agile and/or Kanban experience is a plus
  • Excellent interpersonal communication skills and the ability to work well with business partners 
  • Excellent analytical and problem solving skills 


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