#4968 ServiceNow Developer in Dallas, TX at MDI Group

Date Posted: 8/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

ServiceNow Developer
Contract to hire
Dallas, TX

What you will be doing:

  • Under broad direction provide development, support, and administration of CBRE’s global ServiceNow platform.
  • Diagnose and isolate incidents through testing and work to develop workarounds and/or fixes for system related issues. Document reproduction steps and generate defect reports.
  • Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
  • Analyze system processes and develop enhancements to improve user experience and general system usability.
  • Perform functional testing of system applications and updates/enhancements.
  • Work with users to fully utilize the ServiceNow product suite.
  • Analyze and validate data for successful migration between instances.
  • Process and prepare data for uploads to systems during implementations.
  • Ensure appropriate approvals for user access requests and assist in maintaining security of the system applications being supported. 

Must Have:

  • Minimum 5 years of ServiceNow development, configuration, integration, and administration experience in large, complex environments.

Strong working knowledge of the following ServiceNow components is preferred:

  • IT Service Management
  • Service Portal
  • Security Operations
  • IT Operations Management
  • IT Business Management
  • Governance, Risk, & Compliance • Minimum 2 years of development/scripting experience with JavaScript, Angular, Jelly, and HTML on the ServiceNow platform. Intimate knowledge of ServiceNow Glide classes.
  • Knowledge of REST and SOAP web services and how to utilize them to integrate ServiceNow with other applications.
  • Experience in developing and implementing custom applications on the ServiceNow platform.
  • Demonstrated experience with ServiceNow authentication against LDAP and SAML.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Agile and/or Kanban experience is a plus. 

Soft Skills:

  • Excellent interpersonal communication skills and the ability to work well with business partners.
  • Excellent analytical and problem solving skills.
  • Ability to work independently and manage multiple task assignments.


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