#4816 Data CEnter Technician in Hartland, WI at MDI Group

Date Posted: 7/24/2018

Job Snapshot

Job Description


MDI Group is a premier IT workforce solutions provider with more than 25 years of expertise in finding “best fit” IT talent for mid-sized to Fortune 500 clients. We have established relationships with our clients and work directly with the hiring managers. Why MDI Group?...You can expect that we will learn what is most important to you in your job search and match that to the needs of our clients. We offer career coaching and resume services, skills certifications, interview preparation skills, health benefits and a 401K plan. We are currently interviewing for the following contract to hire position:

Data Center Technician

Contract to hire

Hartland, WI

Qualifications:

  • Qualified candidate will have an Associate’s Degree or equivalent (2-5+ years) experience as a Datacenter Technician.
  • Experience with network cabling, rack/stack, LAN, WAN and VLAN protocols.
  • Handle tape backup media and prepare for offsite storage if applicable.
  • Install, configure computer hardware systems.
  • Help customers resolve complex hardware-based issues.
  • A+ PC Technician certification preferred.
  • Candidate must have ability to multi-task with complex technical issues and have customer-focused personality.
  • Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.

Responsibilities:

  • Provide Data Center Operations Support.
  • Perform ad hoc requests as directed by on-site management.
  • Prepare and coordinate and receive incoming shipments.
  • Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Perform hardware installations – rack / stack. Perform cable installations (routing, terminating) and testing.
  • Perform hardware cabling troubleshooting.
  • Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.
  • Perform physical audits and ensure the Service Manager database is updated and accurate.
  • Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.
  • Thorough understanding of cabling best practices (EIA/TIA-568 standards).
  • Thorough understanding of IT hardware skills (HP, Cisco, etc.).
  • Working knowledge of network cabling diagnostics and testing practices.
  • Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs

See our new look and learn why more than 25 years of IT focus makes MDI Group different at www.mdigroup.com!


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